RENTAL ACTIVITIES

These are the main activities performed before, during and after a rental occurs.

• View your property and understand your needs

• Agree a contract type and mandate with you

• Photograph your property in detail.

• In some cases a professional photographer can be used.

• Setup your property on our Property Management System

• Provide a Quality Control report if required

• Commence marketing your property

• Provide quotations to guests and deal with guest enquiries

• Secure a Rental Agreement

• Collect funds from the guest

• Ensure the property is expertly prepared

• Guest arrival, key handover and welcome pack

• Digital Online Guest Book (providing all the info pertaining to your property, Plett & more) See example here

• Guest support during their stay

• Inspect your property after departure (only if Plett Getaways is the property managing agent)

• Laundry cleaning and control (only if Plett Getaways is the property managing agent)

• Rectification of any issues

• Reconcile and finalize the guest breakage deposit

• Ask for feedback from guest

• Account for owner and guest funds

• Disburse funds to owner

• Issue monthly accounting statement to the owner